Support and Knowledge Base

Please refer to the iA Writer for Mac Guide and support.iawriter.com for more information on using iA Writer.

If you’re having problems, please start with these two Knowledge Base documents:

• Troubleshooting problems in Writer
• iCloud won’t work. What’s wrong?

If you need help, or have a question or suggestion, let us know on support.iawriter.com! Please search the knowledge base articles and open support discussions first, as the topic may already be addressed.

When reporting problems, please write:

1. What you did, step by step
2. What you expected to happen
3. What actually happened

If possible please attach an example document, screen capture or screencast showing the problem to help us. Thanks!